The Texas-based safety technology company Securus Technologies has provided the Maricopa safety technology for over the past three decades. Their products have been used by public safety officers, correctional facility officers, detectives, private investigators, and even law enforcement. Underneath their umbrella, they protect nearly 1000 prisons which in turn protects 1.2 million prisoners.
A problem has recently surfaced that Securus Technologies has never dealt with in the past. The new hobby drones that you can easily buy any technology store have become pervasive in this country. Drones have been used on a citizen level to take pictures and spy on neighbors. Unfortunately, they have also been used to conduct evil activities for those inside the prison.
Technology drones are being used to fly over prison walls and deliver illegal goods to those inmates locked inside. This is occurring at both the federal level and the state level showing that these drones known no bounds. These drones deliver items that put our residents, correctional officers, and fellow prisoners in danger. These drones have been delivering drugs, weapons, and contraband cell phones.
Securus Technologies got to work immediately to find a way to end this threat. They believe they can use their standing technology, the Wireless Containment Solutions, in order to stop droning activity. Wireless Containment Solutions is a service that Securus Technologies offers were they built cell phone towers to surround your prison. They believe that the cell phone towers can be used to lock on to the drone’s signature and thus is that out of the sky.
Securus Technologies has worked for a year and a half with allies in the technology and engineering industry in order to find ways to implement this new program. Whenever a drone approaches a prison Securus Technologies is able to use the Wireless Containment Solutions to take over the drone. This allows them to disable the drone or cause it to land so they can investigate was supplies are contained inside.
Securus Technologies has been so innovative that they have been awarded three different Stevie Awards. While many of us will not know with the Stevie Awards are, anyone inside the customer service or technology industry know-how prestigious they really are. Over 2500 nominations are given to the executives at the Stevie Awards each year. After that, only a handful will actually receive an award.
Securus Technologies does not only succeed in gaining one Stevie Award but they were able to actually gain three Stevie Awards across the board. They were awarded the Gold award for the customer service team. The head of the customer service team also won the Silver award for her professionalism. Lastly, the video visitation team won the bronze.